Residential Roofing Warranties and Guarantee

page-guarantee-smallRoofing warranties and guarantees protect you from mistakes made by a roofing contractor or a roofing products manufacturer. It is therefore paramount that you, as a buyer of roofing services and products, clearly understand the differences between a workmanship warranty and a manufacturer warranty.

 

 


Workmanship Warranty

A workmanship warranty is an agreement offered to you by a roofing contractor that states specific conditions regarding the proper application of the products and the number of years the work is covered by the roofing contractor: It is in no way connected to warranties offered by the manufacturer of the products installed on your roof.

Example: A roofing contractor installs a 25-year asphalt shingle to your roof. 4 years later, your roof begins to leak. It is discovered that the leak is caused because the shingles were not installed properly.
Who is at Fault? The roofing contractor is at fault because the shingles were not installed properly, In other words, the workmanship caused the leak; there was nothing wrong with the shingles. Therefore, the roofing contractor is responsible to stop the leak, not the manufacturer of the shingles.

Your Safety about Workmanship Warranties

Workmanship warranties are only as good as the ability of your roofing contractor to stand behind their work. It is important to safeguard yourself from misleading guarantees or warranties from roofing contractors unable (or unwilling) to return to your home to fix any faulty workmanship.

Brookside Roofing is 100% responsible for the quality of workmanship on your roof. We guarantee our service with an iron-clad warranty that covers every inch of work we perform. If you are not satisfied, we gladly fix the problem, no charge.

Manufacturer Warranty

A manufacturer warranty states conditions that apply to the roofing products purchased from the manufacturer. Whether you make the purchase or a contractor makes the purchase, the warranty is in no way connected to the work performed on your roof by a roofing contractor.

Example: A roofing contractor installs a 25-year asphalt single to your roof. 4 years later, your roof begins to leak. It is discovered that the leak is caused by a chemical deficiency in the shingles.
Who is at Fault? The manufacturer of the shingles is at fault because the shingles had a defect that originated at the manufacturing plant. In other words, the shingles caused the leak regardless of the roofing contractor’s good or bad workmanship. Therefore, the roofing manufacturer is responsible to replace the shingles, not the roofing contractor.

Your Safety about Manufacturer Warranties

Manufacturer warranties are written by huge companies. Their warranties are very basic and ought not be of any real concern to the average home owner.

It is more important, for your protection as a consumer of roofing products and services, that the contractor installs every roofing product according to the manufacturer’s warranty guidelines, otherwise the manufacturer’s warranties become void.



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